Please contact us to determine if purchased product is returnable for credit or refund.
A RMA Number ( return of materials authorization) will be assigned if all requirements are met.
Used products :
All sales are final on used or new old stock equipment and parts.
Most if not all products we carry offer some sort of manufacturers warranty.Warranty statement will be posted along with product description where applicable.Warranty if any,are between the end user ( customer) and the manufacturer.
Radio and or pager programming is sometimes included with purchase of the product.To ensure proper programming and parameters are met,we require that customer submit,fax or email us thier channel list of pager programming form to us when order is placed. If we do not receive programming information within 24 hours of order the product will be shipped unprogrammed.
Most pager programming is included with price of pager.
Most radio programming is included in the price of the radio to cover the first 16 channels in the radio ( special signalling features are not included).
Additional channel programming is $17 per every additional 16 channels ( or zones).
Customer must provide proof of FCC authorization for programmed channels in any two way radio product purchased from our company.
Business customer: Callsign of FCC license must be provided.License must be active and operational.
Public Administration customer: Letter of programming permission on official agency letterhead must be faxed to us to our company.
We can and do offer to sell some radio programming software for certain brands of two way radios pagers.
We are not here to inhibit our customers but to ensure all Rules and Regulations with respect to the Federal Communications Commission is met and abided by.